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Power Outages
Who do I contact in case of a power outage?
You should contact your local TSDP. The contact phone numbers are listed on your invoice. They are also here for your reference:
| TDSP | Territory | Phone Number |
| CenterPoint Energy | Houston and Surrounding Areas | 713-207-2222 or 800-332-7143 |
| Oncor Electric Delivery (formerly TXU) | Dallas Area and West Texas | 888-313-4747 |
| Texas New Mexico Power | Houston Area, Dallas Area and West Texas | 888-866-7456 |
| American Electric Power | South and West Texas | 866-223-8508 |
| Lubbock Power & Light | Lubbock | 806-775-2509 |
What is the TDU's Procedure for Implementing Involuntary Load Shedding?
You may view each TDU's procedure for implementing involuntary load shedding initiated by ERCOT at the links below:
CenterPoint - View here
Oncor - View here
AEP - View here
TNMP - View here
How do I prepare for hurricane or other storms this season?
Check out these guidelines from Texas Division of Emergency Management.