PAYMENT OPTIONS
Once you switch your electricity to Frontier Utilities, you will appreciate the effort we put into our service. Whether you need assistance with your account or simply have a question, our trained Customer Care Representatives work hard meet all your needs. You can also text the word BALANCE to 20145 to see your bill before you pay. Give us a call or send us an email.
Pay Your Bill in Person
Approved walk-up locations are a convenient way to pay in cash. When paying at an approved walk-up location, your payment will post to your account within 30 minutes to 1 hour.
- To view ACH Payment Solutions locations,click here. Use our new BARCODE payment option through Dollar General Stores. Just text the word "BARCODE" to 20145 to get started.
- You can make a cash payment in any Ace Cash Express storefront using your Frontier Account number. To locate the store nearest to you,click here.
For all of the above options, you will pay a convenience fee directly to the merchant (MoneyGram, Ace, Dollar General, or ACH).
Payments posted using Check Free or PLS systems may take up to 5 days to post (HEB, Fiesta, Kroger, Neighborhood Bill Pay Stations) to your account.
Frontier Utilities does not have any agreement with Western Union for payments.
Pay Your Bill By Mail
Send payment to:
Frontier Utilities
PO Box 660094
Dallas, TX 75266-0094
Pay Your Bill by Phone
1-866-926-8192