NextEra Energy, parent company of Frontier Utilities, has been in the retail energy supply business for more than 20 years and serving residential and large business customers in more than 15 deregulated states. The depth and breadth of our solution offerings in the supply and renewables space allows our customers to rethink their energy strategy to achieve enterprise optimization. We are proud to be part of the NextEra Energy family of companies, the world’s largest generator of renewable energy from the wind and sun and a world leader in battery storage.

There is no impact to customers who are currently being supplied by Approved Energy. The contract will remain unchanged, and NextEra Energy Services will continue to provide superior customer service throughout the length of the agreement.

Frontier Utilities does not intend to change any core business models and will always represent our customers’ interests in working to deliver the best energy solutions.

If a customer’s renewal takes place during the transition period, we will continue to provide competitive pricing. We assure you that you will continue to get competitive prices and high levels of service working with us.

Yes, if you receive your gas bills from your utility.
If you receive your bill from Approved Energy, you will start receiving your gas bills from Frontier Utilities.  The timing on when your service will transition to Frontier Utilities will depend on your utility service area. Before we switch your service to Frontier Utilities, you will receive a notification letter from Approved Energy.

For those in the PSEG service area, you should have received a notification letter on August 12, 2024. Frontier Utilities will start providing your natural gas supply starting on October 1st, and you will receive you first invoice from us later that month.

You will have the option to send checks to our new P.O. Box or pay online.

To pay online, create a new account on our Customer Portal at frontier.esgglobal.net/. You will need your new account number as it appears on your Frontier Utilities bill, the email address that matches our record and the first five digits of your billing zip code. Click on this link for the instructions on how to create your account.

If you would like to pay by check, please remit payment to:
P.O. Box 24967
New York, NY 10087

If you think you should have received a notification letter, please contact customer service:
Phone: 917-969-5844
Monday - Friday: 8:00 am - 5:00 pm ET
Email: NaturalGasNE@frontierutilities.com

Please contact Approved Energy at 833-256-3637 or customerservice@approvedenergy.com

Please contact Approved Energy at 833-256-3637 or customerservice@approvedenergy.com

Please contact Approved Energy at 833-256-3637 or customerservice@approvedenergy.com

By transitioning to Frontier Utilities, Approved Energy customers will have the opportunity to leverage the full suite of capabilities of the organization, which include renewables, efficiency solutions and an established track record of implementing those solutions effectively and efficiently. Customers also may feel an increased sense of security in doing business with a company that has deep ties to a nationally recognized parent company, such as NextEra Energy.

Our customer support information has changed to:

Phone: 917-969-5844 Monday - Friday: 8:00 am - 5:00 pm ET Email: NaturalGasNE@frontierutilities.com
NJ Address: Frontier Utilities 67A Mountain Blvd Warren, NJ 07059	Corporate Address: NextEra Energy Services PO Box 692000 Houston, TX 77269-200

Please complete the form here and mark the “Request W9 Form” checkbox.

NextEra Energy, parent company of Frontier Utilities, has been in the retail energy supply business for more than 20 years and serving residential and large business customers in more than 15 deregulated states. The depth and breadth of our solution offerings in the supply and renewables space allows our customers to rethink their energy strategy to achieve enterprise optimization. We are proud to be part of the NextEra Energy family of companies, the world’s largest generator of renewable energy from the wind and sun and a world leader in battery storage.

There is no impact to customers who are currently being supplied by Approved Energy. The contract will remain unchanged, and NextEra Energy Services will continue to provide superior customer service throughout the length of the agreement.

Frontier Utilities does not intend to change any core business models and will always represent our customers’ interests in working to deliver the best energy solutions.

If a customer’s renewal takes place during the transition period, we will continue to provide competitive pricing. We assure you that you will continue to get competitive prices and high levels of service working with us.

Yes, if you receive your gas bills from your utility.
If you receive your bill from Approved Energy, you will start receiving your gas bills from Frontier Utilities.  The timing on when your service will transition to Frontier Utilities will depend on your utility service area. Before we switch your service to Frontier Utilities, you will receive a notification letter from Approved Energy.

For those in the PSEG service area, you should have received a notification letter on August 12, 2024. Frontier Utilities will start providing your natural gas supply starting on October 1st, and you will receive you first invoice from us later that month.

You will have the option to send checks to our new P.O. Box or pay online.

To pay online, create a new account on our Customer Portal at frontier.esgglobal.net/. You will need your new account number as it appears on your Frontier Utilities bill, the email address that matches our record and the first five digits of your billing zip code. Click on this link for the instructions on how to create your account.

If you would like to pay by check, please remit payment to:
P.O. Box 24967
New York, NY 10087

If you think you should have received a notification letter, please contact customer service:
Phone: 917-969-5844
Monday - Friday: 8:00 am - 5:00 pm ET
Email: NaturalGasNE@frontierutilities.com

Please contact Approved Energy at 833-256-3637 or customerservice@approvedenergy.com

Please contact Approved Energy at 833-256-3637 or customerservice@approvedenergy.com

Please contact Approved Energy at 833-256-3637 or customerservice@approvedenergy.com

By transitioning to Frontier Utilities, Approved Energy customers will have the opportunity to leverage the full suite of capabilities of the organization, which include renewables, efficiency solutions and an established track record of implementing those solutions effectively and efficiently. Customers also may feel an increased sense of security in doing business with a company that has deep ties to a nationally recognized parent company, such as NextEra Energy.

Our customer support information has changed to:

Phone: 917-969-5844 Monday - Friday: 8:00 am - 5:00 pm ET Email: NaturalGasNE@frontierutilities.com
NJ Address: Frontier Utilities 67A Mountain Blvd Warren, NJ 07059	Corporate Address: NextEra Energy Services PO Box 692000 Houston, TX 77269-200

Please complete the form  here and mark the “Request W9 Form” checkbox.