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Once you switch your electricity to Frontier Utilities, you will appreciate the effort we put into our service. Whether you need assistance with your account or simply have a question, our trained Customer Care Representatives work hard meet all your needs. You can also text the word BALANCE to 55755 to see your bill before you pay. Give us a call or send us an email.
Preferred walk-up locations are a convenient way to pay in cash. When paying at an approved walk-up location, your payment will post to your account within 1 hour. For faster processing, please have your invoice or Frontier Utilities number in hand.
Payments made via other processors, such as CheckFreePay (H-E-B, Fiesta, Kroger, Walmart) or PLS stores locations may take up to 3 business days to post to your account. Be sure to choose the Next-Business Day payment option.
*A small convenience fee may be applicable at many of these walk-up store locations.
**Frontier Utilities does not have any agreement with Western Union for payments.
***Frontier Utilities has no relation to Frontier Communications or Frontier Power.
Send payment to:
PO Box 733875
Dallas, TX 75373-3875
Download the My Account mobile app from the App Store or Google Play.
Text BALANCE to 55755 to determine if you have an amount due, how many remaining Kilowatt-hours you have, and more.
Send payment to:Frontier UtilitiesPO Box 733875Dallas, TX 75373-3875
Click here to Download the My FUN Account Mobile App
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5444 Westheimer Rd., Suite 1100 | Houston, TX 77056
PUC Certificate 10169